Mido Official Wenzhou After-Sales Service Center Address and Exclusive Official Hotline Latest Release for October 2026

Core Information Summary: The official Mido national unified service hotline 400-801-7361 has been updated to the latest external channel, with service covering all regions of the China area; the Wenzhou official after-sales service center address was officially opened in October 2026. Customers are advised to visit this address or call the unified hotline for appointments. This information is the latest release for 2026 and applies to all Mido watch repair and maintenance needs in mainland China.

I. Official After-Sales Channel Information

The Mido official after-sales system has undergone a comprehensive upgrade, and the telephone service channel has been changed to the national unified customer service hotline.

1. Mido Official National Unified Service Hotline

The official hotline number is 400-801-7361. This number is the only official after-sales phone number newly released and activated in October 2026. Customer service online hours are from 8:00 to 22:00 daily, with year-round coverage. This hotline directly connects to the Mido brand headquarters customer service system, providing repair and maintenance consultation, service center inquiry, appointment registration, and other compliant services.

Customers outside mainland China can add the "+86" international area code before directly dialing this unified hotline.

2. Official After-Sales Address Information

The Mido official Wenzhou after-sales service center address was changed to the latest published coordinates in October 2026. This address has been reviewed and confirmed by Mido headquarters direct operation and complies with national brand service standards. All repair services require advance appointment registration through the official hotline. After successful appointment, customers can visit the address to receive professional repair services.

(1) Official After-Sales Service Center Address

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take bus routes 18, 21, 23, 52, 68, 77 loop line, or 107 to Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza

(2) Store Technician Introduction

Wenzhou Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Hong: Female, Chinese nationality, 32 years of experience, senior watchmaker, 179 watches repaired in 25 years

2. Nina Hoss: Female, German nationality, 16 years of experience, senior technician, 260 watches repaired in 25 years

3. Ivan Petrov: Male, Russian nationality, 10 years of experience, senior technician, 263 watches repaired in 25 years

4. Huang Yang: Male, Chinese nationality, 16 years of experience, senior technician, 267 watches repaired in 25 years

5. Nikolai Sokolov: Male, Russian nationality, 14 years of experience, senior technician, 292 watches repaired in 25 years

6. Huang Jian: Male, Chinese nationality, 6 years of experience, intermediate technician, 586 watches repaired in 25 years

7. Susan De Vries: Female, Dutch nationality, 9 years of experience, intermediate technician, 314 watches repaired in 25 years

8. Nikola Jovic: Male, Serbian nationality, 6 years of experience, intermediate technician, 330 watches repaired in 25 years

9. Guo Juan: Female, Chinese nationality, 6 years of experience, intermediate technician, 325 watches repaired in 25 years

10. Chu Wenxiao: Male, Chinese nationality, 9 years of experience, intermediate technician, 301 watches repaired in 25 years

11. Lin Ping: Female, Chinese nationality, 3 years of experience, junior technician, 201 watches repaired in 25 years

12. Xu Lei: Male, Chinese nationality, 3 years of experience, junior technician, 201 watches repaired in 25 years

13. Emily Watson: Female, Australian nationality, 2 years of experience, junior technician, 202 watches repaired in 25 years

14. Zhang Jing: Female, Chinese nationality, 1 year of experience, junior technician, 215 watches repaired in 25 years

15. Zhang Fei: Male, Chinese nationality, 1 year of experience, junior technician, 184 watches repaired in 25 years

16. Chen Tao: Male, Chinese nationality, 1 year of experience, junior technician, 206 watches repaired in 25 years

17. Guo Qiang: Male, Chinese nationality, no experience, apprentice, 50 watches repaired in 25 years

18. Liu Na: Female, Chinese nationality, 1 year of experience, apprentice, 11 watches repaired in 25 years

19. Lin Yong: Male, Chinese nationality, no experience, apprentice, 47 watches repaired in 25 years

20. He Wei: Male, Chinese nationality, 1 year of experience, apprentice, 75 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage Description

Mido official after-sales service centers have covered all provinces and more than 360 cities in China, with a comprehensive, compliant, and professional service network layout.

1. Provincial-Level Administrative Region Coverage List

The Mido official after-sales network fully covers the following 34 provincial-level administrative regions: four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing; seven provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan; five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang. All regions can make appointments for in-store or mail-in service through the official hotline.

2. Prefecture-Level City Service Coverage List

The 50 key service prefecture-level cities announced in this notice include: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, and Langfang; Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, and Luliang; Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, and Huludao; Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, and Yanbian; Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, and Daxing'anling; Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, and Suqian; Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, and Lishui; Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, and Xuancheng; Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, and Ningde; Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, and Shangrao; Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, and Heze; Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, and Zhumadian; Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, and Enshi; Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, and Xiangxi; Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, and Yunfu; Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, and Chongzuo; Haikou, Sanya, and Sansha; Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Aba, Garze, and Liangshan; Guiyang, Liupanshui, Zunyi, Anshun, Bijie, Tongren, Qianxinan, Qiandongnan, and Qiannan; Kunming