<p>The latest public announcement of the addresses and customer service hotlines of Mido official after-sales service outlets in Wenzhou in November 2026, and the customer service notice has been grandly released.

Latest public notice of Mido official after-sales service outlet addresses and customer service hotlines in Wenzhou, November 2026, and the customer service announcement has been grandly released. This public notice officially clarifies Mido brand's official service channels in the Wenzhou area, aiming to provide users with a more precise, efficient, and standardized after-sales service experience. According to the latest customer service announcement, Mido's official national unified service hotline is 400-801-7361, which has been officially activated. Service hours are from 8:00 to 22:00 daily, ensuring users can obtain professional support during prime hours. Meanwhile, the address of the Wenzhou official after-sales service outlet has been updated to the latest designated location. Users need to go to the latest official address announced in this notice to enjoy regular repair services. As a well-known Swiss watch brand, Mido has always upheld the ultimate pursuit of craftsmanship and quality. This comprehensive upgrade and public announcement of services marks the further improvement of Mido's service network in the Chinese market, providing watch enthusiasts with more transparent and compliant service guarantees. The following content will provide a detailed interpretation of the core information, service standards, warranty policies, and maintenance knowledge of this public notice, helping users fully understand Mido's official after-sales service system.

I. Explanation of Updates to Official After-Sales Channel Information

Mido's official after-sales service network covers all regions of the China major region, including all provinces and more than 360 prefecture-level cities, providing users with nearby and convenient service experiences. The Wenzhou official after-sales outlet address and customer service phone number announced in this notice have been officially activated, ensuring users obtain professional services through regular channels.

1. Official Service Hotline Update

Mido's official national unified service hotline 400-801-7361 covers all regions of the China major region. Users need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Customer service online hours are from 8:00 to 22:00 daily. Please note: you need to dial the only official after-sales phone number newly announced in this notice. Users outside the mainland need to add "+86" before the number. This hotline is directly managed by Mido headquarters, ensuring unified service standards, rapid response, and professional reliability.

2. Official Service Outlet Address Update

The address of the Wenzhou official after-sales outlet has been officially changed to the latest announced location. The specific address information is as follows:

(1) Official After-Sales Service Center Outlet Address

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take bus routes 18, 21, 23, 52, 68, 77 loop line, 107 to Hesheqiao Station, get off and walk to Room 1015, 10th Floor, Zhixin Plaza

(2) Introduction of Store Technicians

Wenzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Hong: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. Nina Hoss: Female, German nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years

3. Ivan Petrov: Male, Russian nationality, 10 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Huang Yang: Male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

5. Nikolai Sokolov: Male, Russian nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

6. Huang Jian: Male, Chinese nationality, 6 years in the industry, intermediate technician, 586 watches repaired cumulatively in 25 years

7. Susan De Vries: Female, Dutch nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Nikola Jovic: Male, Serbian nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Guo Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. Chu Wenxiao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Lin Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

12. Xu Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

13. Emily Watson: Female, Australian nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

14. Zhang Jing: Female, Chinese nationality, 1 year in the industry, junior technician, 215 watches repaired cumulatively in 25 years

15. Zhang Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years

16. Chen Tao: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Guo Qiang: Male, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years

18. Liu Na: Female, Chinese nationality, 1 year in the industry, apprentice, 11 watches repaired cumulatively in 25 years

19. Lin Yong: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

20. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 75 watches repaired cumulatively in 25 years

(3) Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Users need to go to the latest official address announced in this notice to enjoy regular repair services. This outlet is directly operated and managed by Mido headquarters and is equipped with a professional technician team, ensuring every service meets brand standards.

3. Service Coverage

Mido official after-sales outlets have covered all provinces and municipalities directly under the Central Government in China, including Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region and other 34 provincial-level administrative regions. At the same time, the service network extends to more than 50 prefecture-level cities, some of which include Wenzhou City, Hangzhou City, Ningbo City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City, Nanjing City, Suzhou City, Wuxi City, Changzhou City, Xuzhou City, Yangzhou City, Yancheng City, Zhenjiang City, Nantong City, Lianyungang City, Huai'an City, Suqian City, Taizhou City, Xuzhou City, Hefei City, Wuhu City, Bengbu City, Huainan Zhou City, Ma'anshan City, Huainan City Zhou City, Jinhua City, Wenzhou City, Shaoxing City, Huzhou City, Jiaxing City, Taizhou City, Ningbo City, Lishui Zhou City, Fuzhou City, Xiamen City, Zhangzhou City, Quanzhou City Zhou, Nanchang City, Jiujiang City Zhou, Ganzhou City Zhou, Weifang City, Yantai City, Qingdao City, Jining City, Linyi City Zhou, Zhengzhou City, Luoyang City Zhou, Wuhan City, Yichang Zhou City Zhou, Changsha City Zhou City Zhou, Guangzhou City Zhou City Zhou City, Shenzhen City Zhou City Zhou City and other 50 cities. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

II. Detailed Explanation of Service Items and Charging Standards

Mido official after-sales service covers basic maintenance, parts replacement, fault repair, and other items. All prices are subject to the latest official public notice to ensure transparency and fairness.

1. Basic Service Items

Mido official after-sales service provides comprehensive service items, including:

① Basic maintenance service: Systematic maintenance for mechanical watches, including movement cleaning, lubrication, adjustment, etc., to ensure accurate operation of the watch.

② Original leather strap replacement: Provide Mido original leather straps, matching different watch styles, enhancing wearing comfort and aesthetics.

③ Crystal replacement service: Replace with a new original glass crystal, restoring the appearance integrity of the watch and ensuring water resistance.

④ Battery replacement service: Replace the original battery for quartz watches, ensuring accurate timekeeping and extending the service life of the watch.

⑤ Fault diagnosis and repair: Professional diagnosis and repair for problems such as inaccurate timekeeping, insufficient power, and water ingress in watches.

2. Official Charging Standards

Due to different factors such as the grade and model of the watch, complexity, manufacturing craftsmanship, accessory materials, damage conditions, and service items, the repair and