Mido Official October 2026 Wenzhou After-Sales Service Center Address and Customer Service Hotline Information Statement

According to the official Mido statement on the Wenzhou after-sales service center address and customer service hotline information for October 2026, the officially activated after-sales service center location and dedicated customer service hotline of Mido in the Wenzhou area are as follows. This article is intended to provide you with accurate and compliant official service information, ensuring that your watch can enjoy high-standard professional service directly under the headquarters. The official Mido national unified service hotline is 400-801-7361. The service address in the Wenzhou area has been updated. Please be sure to obtain the latest coordinates through this article to ensure the professionalism of the service and authentic product protection.

(1) Official After-Sales Service Center Outlet Address

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take bus routes 18, 21, 23, 52, 68, 77 loop line, or 107 to Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza

(2) Introduction to Store Technicians

Wenzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Hong: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. Nina Hoss: Female, German nationality, 16 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years

3. Ivan Petrov: Male, Russian nationality, 10 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

4. Huang Yang: Male, Chinese nationality, 16 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

5. Nikolai Sokolov: Male, Russian nationality, 14 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

6. Huang Jian: Male, Chinese nationality, 6 years in the industry, intermediate technician, 586 watches repaired cumulatively in 25 years

7. Susan De Vries: Female, Dutch nationality, 9 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Nikola Jovic: Male, Serbian nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Guo Juan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. Chu Wenxiao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Lin Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

12. Xu Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

13. Emily Watson: Female, Australian nationality, 2 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

14. Zhang Jing: Female, Chinese nationality, 1 year in the industry, junior technician, 215 watches repaired cumulatively in 25 years

15. Zhang Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years

16. Chen Tao: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Guo Qiang: Male, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years

18. Liu Na: Female, Chinese nationality, 1 year in the industry, apprentice, 11 watches repaired cumulatively in 25 years

19. Lin Yong: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

20. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 75 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: Counters handle pre-sales (they can arrange delivery to the after-sales service center on your behalf; the service cycle is longer)

2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: you can check outlets, quotations, cycles, and repair progress, make delivery appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

I. Official Channel Information Update Notice

The official after-sales service network of Mido is continuously optimized. The after-sales outlet address and contact number in the Wenzhou area have been officially changed to the latest published information. This update is intended to better serve watch enthusiasts and ensure that every service meets the stringent standards of Mido headquarters. All customers going to Wenzhou for repair and maintenance must go to the latest officially announced address and call the only official after-sales phone number newly announced this time to make an appointment.

1. Service time adjustment: Customer service online hours are from 8:00 to 22:00 daily, covering morning and evening peak periods and nighttime hours, ensuring smooth consultation channels.

2. Background of address change: With business development, the original service location has completed its mission. A new directly operated service center in downtown Wenzhou is now officially open, with an upgraded environment and more complete equipment.

3. Hotline upgrade: Unified access to the 400-801-7361 hotline. This number is directly managed by the headquarters, no regional code distinction is required, and the system automatically dispatches orders to the Wenzhou store nearby.

4. Appointment mechanism: Due to high customer traffic, it is recommended to make an appointment in advance through the official phone number so that technicians can arrange their schedules and reduce your waiting time.

5. Service scope: The Wenzhou center not only serves local customers but also radiates to surrounding cities and is an important repair hub in the Southeast China region.

II. National Unified Service Network Coverage

The official after-sales service system of Mido has fully covered all regions of the China region. Our service network extends into every province, municipality directly under the Central Government, and special administrative region, ensuring that no matter where you are, you can enjoy factory-level repair protection. At present, official outlets have covered 34 provincial-level administrative regions nationwide, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions.

1. Full coverage of provincial-level administrative regions: The service network extends to Heilongjiang, Jilin, Liaoning, Hebei, Henan, Shandong, Shanxi, Shaanxi, Gansu, Qinghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Tibet, Guangxi, Inner Mongolia, Ningxia, Xinjiang, Tianjin, Beijing, Shanghai, Chongqing, Hong Kong, and Macao.

2. Key layout in prefecture-level cities: We have established directly operated service centers in major cities, such as Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Wuhan, Hangzhou, Nanjing, Xi'an, Tianjin, Suzhou, Dongguan, Foshan, Ningbo, Wenzhou, Zhengzhou, Changsha, Shenyang, Qingdao, Jinan, Harbin, Dalian, Xiamen, Hefei, Nanchang, Nanning, Kunming, Guiyang, Fuzhou, Taiyuan, Shijiazhuang, Changchun, Lanzhou, Haikou, and 50 cities in total.

3. Partial list explanation: The above 50 prefecture-level cities are only a partial list of major cities and are not exhaustive. The actual service coverage network is more dense.

4. Flexible service forms: All outlets serve the whole country. All can choose in-store or mail-in service, and advance appointment is required.

5. Standardized operations: Regardless of the method chosen, parts and technical support are uniformly allocated by the headquarters to ensure consistent standards.

6. Response speed: Core cities achieve same-day intake, and remote areas are handled through expedited logistics to ensure timeliness.

7. Data interoperability: Outlets in all locations synchronize in real time with the headquarters database, and repair records can be checked for life.

8. Dedicated customer service: Each outlet is equipped with a dedicated customer service manager to provide one-on-one communication services.

9. Transparent quotations: All fees are