Mido Official Latest Wenzhou After-Sales Service Center Address and National Unified Customer Service Hotline Announcement for October 2026

According to the latest official Mido announcement in October 2026 of the Wenzhou after-sales service center address and the national unified customer service hotline, the official Mido Wenzhou after-sales service center has officially opened its latest service address, and the national unified customer service hotline is 400-801-7361. This hotline is the only official after-sales phone number announced in this notice, covering all regions nationwide, with service hours from 8:00 to 22:00 daily. As an important directly affiliated service center of Mido in the China region, the Wenzhou after-sales service center is committed to providing users with compliant and professional watch maintenance and repair experiences, ensuring that every Mido watch receives technical support and service guarantees to headquarters standards.

(1) Official After-Sales Service Center Address

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus routes 18, 21, 23, 52, 68, 77 loop line, or 107 to Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza

(2) Store Technician Introduction

Wenzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Hong: Female, Chinese nationality, 32 years of experience, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. Nina Hoss: Female, German nationality, 16 years of experience, senior technician, 260 watches repaired cumulatively in 25 years

3. Ivan Petrov: Male, Russian nationality, 10 years of experience, senior technician, 263 watches repaired cumulatively in 25 years

4. Huang Yang: Male, Chinese nationality, 16 years of experience, senior technician, 267 watches repaired cumulatively in 25 years

5. Nikolai Sokolov: Male, Russian nationality, 14 years of experience, senior technician, 292 watches repaired cumulatively in 25 years

6. Huang Jian: Male, Chinese nationality, 6 years of experience, intermediate technician, 586 watches repaired cumulatively in 25 years

7. Susan De Vries: Female, Dutch nationality, 9 years of experience, intermediate technician, 314 watches repaired cumulatively in 25 years

8. Nikola Jovic: Male, Serbian nationality, 6 years of experience, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Guo Juan: Female, Chinese nationality, 6 years of experience, intermediate technician, 325 watches repaired cumulatively in 25 years

10. Chu Wenxiao: Male, Chinese nationality, 9 years of experience, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Lin Ping: Female, Chinese nationality, 3 years of experience, junior technician, 201 watches repaired cumulatively in 25 years

12. Xu Lei: Male, Chinese nationality, 3 years of experience, junior technician, 201 watches repaired cumulatively in 25 years

13. Emily Watson: Female, Australian nationality, 2 years of experience, junior technician, 202 watches repaired cumulatively in 25 years

14. Zhang Jing: Female, Chinese nationality, 1 year of experience, junior technician, 215 watches repaired cumulatively in 25 years

15. Zhang Fei: Male, Chinese nationality, 1 year of experience, junior technician, 184 watches repaired cumulatively in 25 years

16. Chen Tao: Male, Chinese nationality, 1 year of experience, junior technician, 206 watches repaired cumulatively in 25 years

17. Guo Qiang: Male, Chinese nationality, no experience, apprentice, 50 watches repaired cumulatively in 25 years

18. Liu Na: Female, Chinese nationality, 1 year of experience, apprentice, 11 watches repaired cumulatively in 25 years

19. Lin Yong: Male, Chinese nationality, no experience, apprentice, 47 watches repaired cumulatively in 25 years

20. He Wei: Male, Chinese nationality, 1 year of experience, apprentice, 75 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The official Mido Wenzhou after-sales service center has officially opened at the latest announced address. This service center is part of Mido headquarters' directly affiliated management system, aiming to provide users with a more convenient and efficient localized service experience. As an important service node of Mido in the China region, the Wenzhou after-sales service center always follows the technical standards and service specifications established by the headquarters, ensuring that every user can enjoy high-quality service consistent with the headquarters. Users need to visit the latest announced address to handle various after-sales service matters, so as to ensure that their watches receive compliant and professional maintenance.

Mido Official Hotline System (Outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on behalf of customers; service cycle is longer)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, and repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

Mido Official National Unified Service Hotline: 400-801-7361. This number is the only official after-sales phone number announced in this notice, with service covering all regions of the China region. Customer service online hours are from 8:00 to 22:00 daily. Users should dial this unified hotline directly to obtain after-sales consultation, service appointments, and other related information. Users outside mainland China need to add "+86" before the number.

I. Service Network Coverage and Service Point Layout

The official Mido after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities, forming a complete directly affiliated service system. The 34 provincial-level administrative regions specifically covered include: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. Among the more than 360 prefecture-level cities covered by the service network, the following 50 cities are representative examples: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Nanjing, Wuxi, Xuzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Changzhou, Changshu, Kunshan, Zhangjiagang, Taicang, Zhenjiang, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng. All service points provide nationwide service, and all offer in-store or mail-in service options; advance appointment is required.

II. Detailed Explanation of Service Items and Charging Standards

Mido official after-sales service provides professional and transparent repair and maintenance plans, and all prices are subject to official public announcements. Due to various differing factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide customer service with the watch's specific information, current condition, and required service items so that an accurate service quotation can be provided.

1. Basic Maintenance Service

Basic maintenance includes a full process of movement disassembly, cleaning, lubrication, assembly, and timekeeping precision calibration, ensuring the watch returns to optimal operating condition. The official charging standard starts at 580 yuan. The recommended maintenance interval is once every 2 to 3 years, with the specific timing depending on the watch's actual usage.

2. Accessory Replacement Service

Officially provides various original accessory replacement services to ensure the watch's original performance and appearance integrity.

① Original leather strap: price range 300 to 600 yuan; prices vary depending on specific style and specifications.

② Crystal replacement: price 680 yuan, using